We are committed to resolving your concerns promptly. If you have a complaint, please follow the escalation steps below.
10 AM - 7 PM, All days
If you are dissatisfied with the response or if no resolution is provided within 14 days, you may escalate your complaint to our **Chief Grievance Officer**.
If your complaint remains unresolved after 30 days of lodging it with us, you may approach the external regulatory bodies.
You can approach **IRDAI** (Insurance Regulatory and Development Authority of India) through their toll-free number **155255** or by registering a complaint online.
Visit Bima Bharosa PlatformYou may approach the Insurance Ombudsman for the redressal of individual grievances.
Insurance Ombudsman Complaint Details